The service that I received from GMR was excellent.
I contacted them because I was having a hard time finding a doctor who felt qualified enough to help me both in the states and abroad.
Before I found GMR I worked with several other well-known medical tourism companies. I found the experience frustrating because these companies either didn't understand the type of surgery that I needed, didn't work with doctors who could perform the surgery, or quoted prices that did not justify my going out of the country.
GMR responded promptly and professionally to my emails.
They immediately understood the type of surgery that I needed and within a week of my contacting them they were able to find a highly qualified doctor who would perform the surgery at a reasonable price.
They worked out every detail of my trip and rescheduled all of my appointments twice and even helped with travel arrangements when I ran into problems with my flight.
The case manager that I worked with was very personable, and helpful. He brought me to all of my appointments and acted on my behalf as my advocate.
They followed up with me once I arrived in Costa Rica to make sure that the accommodations were comfortable and were willing to help me make alternative arrangements if necessary.
They also followed up with me, when I returned home to make sure that everything was going alright.
The clinics and doctors offices were modern and cosmopolitan looking and actually nicer than the clinics and offices that I've been to in the states. My room at Clinica Biblica was also very nice.
The nursing staff was attentive to my needs.
Dr. Reiche performed what would be my fourth orthognathic surgery. The first three operations were done in the states and the outcome of all of these was poor.
Dr. Reiche was able to undo a lot of the damage that was done here, and I can honestly say that this is by far the most successful operation that I've had. I'm grateful to have found him and I wish this option were available to me twenty-five years ago, when I initially sought out treatment.
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